Terms of service
Last updated October 24, 2026
These terms govern the use of 99 CRM, a service of apphero Tech LLC ("apphero", "we"). By using 99 CRM, an organization and its members accept them. A signed agreement between apphero and an organization prevails over these terms.
The service
99 CRM keeps an organization's customer records and answers requests typed by its members. It can connect to the organization's CRMs, to each member's Google Workspace, and to the AI provider the organization chooses.
Accounts
Each member signs in with a work email address and is responsible for the activity of their account. Administrators of an organization decide who belongs to it and which services it connects.
Customer data
The organization owns its data. apphero processes it only to provide the service, as described in the privacy policy. The organization is responsible for having the right to load the data it keeps in 99 CRM.
Acceptable use
99 CRM may not be used to send unsolicited messages, to break the law, or to probe, overload or circumvent the security of the service.
Third-party services
Salesforce, Zoho, Lofty, Google, Anthropic and OpenAI are governed by their own terms. Connecting them is the organization's or the member's choice and can be undone in Setup.
Availability and liability
We work to keep 99 CRM available and secure, without guaranteeing uninterrupted service. To the extent the law allows, apphero's liability is limited to the fees paid for the service in the twelve months before the claim.
Governing law
These terms are governed by the laws of the State of Nevada.